According to the #3 generic strategies of Michael Porter's in car wash delivery service is really important to know that we control the book online service and the information online service that helps us as and industry service to control the best customer service, taking this situation in to account it’s really important to take differentiation to innovate the system of car wash service that the our competitors don’t use also that with this it give us the way to improve our service with the book system of our web page.